How do you respond to your circumstances? When things are bad, how you respond matters. When things are good, how you respond matters. “The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of...
Some customers you just can’t seem to close. Often, it is because they want things you cannot give them. When a buyer wants something that seems impossible, focus on what you can do for your buyer. Ask yourself these four questions: What does the buyer say they...
Why is your belief system important? Why does it matter what you think? It matters because what is in your mind will be in your buyer’s mind. So, what you believe your buyer will believe. Your Excellence Roadmap sales training teaches you three facets for each...
How do you, and your sales totals, survive and even thrive this time of year? I’ll tell you how. Action. Action causes action.Be careful what you say and think to yourself. It will drive your actions and, ultimately, your results. I’m sure you’ve...
“Within me burns a flame which has been passed from generations uncounted and its heat is a constant irritation to my spirit to become better than I am, and I will.”-Og Mandino – The Greatest Salesman In The WorldEach year around the holidays we focus on some of...
“What’s your best price on that red one?” Customers ask questions like this on the lot and on the phone every day. It’s almost always asked before they’ve driven the car, or even know if they’re really interested in it. It’s not technically an...
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