Clerks v. Closers

What is the difference between a clerk and a closer? One of the key differences is how you respond to your buyer’s questions. You know all buyers have questions. Do you quickly answer the question being asked, or do you use the questions to create conversations...

EMI Saves You Time

Complete a closing EMI with every buyer. It saves time, for both managers and consultants, and makes you more money. The EMI, Early Manager Introduction, is when a manager goes in right before you work numbers with your buyer. The few minutes a closing EMI takes saves...

Ben Franklin Close

The Ben Franklin close is a pro and con list. If the pros outweigh the cons, do it. For decades, sales consultants and managers have been using this type of close to help decrease buyer’s fears and help them feel comfortable buying the car today. It is a way to...

Buyer’s 4 Questions

All buyers have four questions. Answer these questions and you will close more deals and make more money. Buyer’s 4 Questions: What should I buy?Where should I buy it?How much should I pay?When should I buy it? If you can help buyers answer these 4 questions,...

Working with Managers

How do you communicate with your managers? Be aware and thoughtful of how you communicate with your managers. It determines the response you get. It impacts your deal sheets, sales, and how you feel about your career. How did your managers get their jobs? By being an...